Contractor & Builder Information

We understand what is is like to build a construction business... you have a lot of things going on, you are always looking to provide the best service to your customers, and above that... you need to provide the final product in a timely manner.

Snapshot of Monticello Granite

Monticello Granite is a one stop shop for all your granite needs: we import, supply, fabricate, and install.  On site, we have a wide selection of granite colors to satisfy any need.  Our highly automated facility affords us the capacity to fabricate and install thousands of countertops, vanities, and other granite products to meet any schedule. 

Currently, Monticello is supplying granite to a wide variety of customers for projects ranging from a simple kitchen remodel to luxury boxes at Lincoln Financial Field.  Other past and current projects include:

Our Commitment To you

• Keep an open line of communication throughout the process
• The quality of our products is continually reviewed and we do everything we can to improve it. We understand that we are manufacturing products for you as well as your customer.
• Installation assistance is available when you need it... all you need to do is ask.

Customer Service

Monticello Granite, Ltd. maintains a clear definition of customer service, constantly striving to improve it based on this definition. We believe that customer service is the ability of an organization to constantly and consistently give our customers what they want and need, methodically working to exceed their expectations with a company-wide friendly environment.

Monticello Granite goes beyond the tradition in the way we think about customer service. Our manufacturing, purchasing and quality control departments may never come in contact with our customers, but they are vital in meeting our customers needs. We integrate our entire range of business functions in a truly customer - driven manner and around satisfying the needs of individual customers: not just marketing, customer service and sales, but material selection, machinery, production logistics, financial measurement and considerations.

Monticello Granite, Ltd. strives to exceed customer expectations by focusing efforts in three areas: customer friendly processes, employee commitment to customer service, and customer dialog. The customers' perception of Monticello Granite, Ltd. is viewed as the most important ingredient of a successful customer relationship.

Monticello Quick Information

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